2.460.220 Investigation of complaints, conference, conciliation, findings, rules.
(1)
(a) Except as provided for in subsection (1)(c) of this section, after the filing of any complaint, the office of human rights shall promptly review and evaluate the complaint. If the facts as stated in the complaint do not constitute unlawful discrimination under this chapter, a finding of no reasonable cause may be made without further investigation. If the facts as stated could constitute unlawful discrimination under this chapter, an investigation and ascertainment of the facts shall be conducted.
(b) If it appears that the complainant has limitations related to language proficiency or cognitive or other disability, the office must contact the complainant directly and make appropriate inquiry of the complainant as to the facts of the complaint.
(c) After the filing of a complaint alleging an unfair practice in a real estate transaction pursuant to SCC 2.460.130 through 2.460.150, the office shall promptly investigate and ascertain the facts alleged in the complaint.
(2) The investigation shall be limited to the alleged facts contained in the complaint. The results of the investigation shall be reduced to written findings of fact, and a finding shall be made that there is or that there is not reasonable cause for believing that unlawful discrimination has been or is being committed. A copy of the findings shall be provided to the complainant and respondent.
(3) If the finding is made that there is reasonable cause for believing that unlawful discrimination has been or is being committed, the office of human rights shall immediately endeavor to eliminate the unlawful discrimination by conference, conciliation, and persuasion.
(4) If an agreement is reached for the elimination of such unlawful discrimination as a result of such conference, conciliation, and persuasion, the agreement shall be reduced to writing and signed by the respondent, and an order shall be entered by the executive director setting forth the terms of the agreement. No order shall be entered at this stage of the proceedings except upon such written agreement. Conciliation agreements shall be subject to public disclosure except as provided in chapter 42.56 RCW.
(5) If no such agreement can be reached, a finding to that effect shall be made and reduced to writing, with a copy thereof provided to the complainant and the respondent. (Added by Amended Ord. 10-021, June 7, 2010, Eff date Aug. 21, 2010; Amended by Amended Ord. 16-034, June 1, 2016, Eff date June 15, 2016).